Returns, Exchanges & Shipping Information
RETURNS:
WE ONLY OFFER ONLINE STORE CREDIT FOR RETURNS.
ALL SALE ITEMS ARE FINAL SALE! (Sale items end in .99)
We do not offer ANY refunds back to your method of payment. Please feel free to contact us with any questions before ordering. Send an email to info@angiebangieboutique.com and we will reply within 24-48 hours.
Once orders are placed, they cannot be canceled and no price adjustments will be offered once an order is placed.
Store credit does not expire. Store credit is sent to the email address on file in the form of an E-Gift Card via email once your return has been processed.
All returns must be received within 14 days of the original delivery date. Return shipping is the responsibility of the customer. All items must be returned in original condition, unworn and unwashed, with tags attached.
Return address will be provided by email once you have contacted us at info@angiebangieboutique.com or by using our "How Can We Help" page to initiate the return. We do not send return labels, so you can send returns back however you prefer. Any returns received past the policy date will not be accepted and store credit will not be issued. All returns are subject to the discretion of AngieBangie Boutique.
Returns are processed within 2-4 business days of delivery. A return must be sorted, inspected and processed before your store credit is issued. Store credit is not issued the day your return is delivered. Thank you for your patience.
We are not responsible for lost returns. We recommend holding onto your tracking number for your records.
What items cannot be returned?
Items ending in .99, Bodysuits, Jewelry, Bags, Scarves, Hats, Sunglasses & Gift Cards
Other info:
Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged. We also recommend carpeted areas for trying shoes on. Any signs of wear to the shoe or a damaged shoebox will make them ineligible for return.
EXCHANGES:
Exchanges are only offered if an item was received damaged.
What if I received a damaged item?
Damaged merchandise must be reported prior to wear and tags must be attached. All damage reports must be made within 3 days of the delivery date. Please email info@angiebangieboutique.com immediately and provide a picture of the damaged/defective area. Please include your name, order number and a brief description of the damage.
We cannot guarantee that another of the same item will be available. If there is not availability of the same item a similar item may be offered, otherwise, a store credit will be issued.
SHIPPING INFO:
When will my order ship?
Please read below. Though "Economy Shipping" at checkout states 5-8 days see below for an explanation.
Economy Shipping - All orders are processed within 2-4 business days. Please note, orders may not be processed on Saturdays, Sundays or holidays. Once your order has been processed, there is a 2-8 business day expected arrival time for the continental US. Although USPS estimates a delivery time, there is no guaranteed delivery date. USPS does not deliver on Sundays or holidays.
"Worth the Wait" Collection - Shipping methods may vary. All items in this collection will take longer to arrive. The orders are processed within 2-4 business days. Please note, orders are not processed on Saturdays, Sundays or holidays. Once your order has been processed, there is a 5-10 business day expected arrival time.
How do I know the status of my order?
As soon as your order is placed, you will receive a confirmation email. Once your order has been processed, you will receive another email with tracking information. You can check the status of your order at any time by using the provided tracking number. Please allow 7 business days before inquiring about the status of your order.
We are not responsible for lost or stolen packages. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. USPS requires that you wait 7-15 days from the 'delivered' date (provided by USPS) before filing a claim for your lost/stolen package. Then feel free to file a claim with USPS using the following link - https://www.usps.com/help/claims.htm. For other shipping methods please research the carrier's policies.
Last updated 3/20/2023